We provide end-to-end solutions to optimize market connect to rural consumers at the last mile.
Our Phygital Model
Our phygital model is designed to connect companies to understand the rural customers' voice of India.
Our high-touch, high-tech platform creates rural stickiness for products and services.
Proprietary, vernacular, voice-enabled assisted e-commerce app is used by our rural women salesforce - facilitates online purchases for rural customers, generates leads, and collects product feedback. Onboarding 100% of all rural customers to the platform.
Frontier Markets Sahelis are local digitally skilled rural women influencers who showcase products, assist with e-commerce purchases, and collect rich insights on customer demands and needs. Sahelis provide rural customers with a phygital dukaan experience influencing high-value goods adoption at scale.
Digital Marketing AI Bot for Direct Rural Customer engagement - 100% rural customers browse solutions and share feedback, 25% rural customers place direct orders through this platform.
Our call center team assists with purchasing, conducting surveys, gathering feedback and providing real-time support to customers.
“ Frontier Markets has developed a brilliant hybrid model of women influencers and technology to drive strong customer conversions. They have helped us access a new customer network in rural areas. ”
We have sold over 1.5 million curated Product & Service solutions to rural consumers.
Clean Energy Products
Agri Products & Tools
Home Care & Essentials
Our curated basket results in high-conversion across product categories featuring over 200 Products & Services.
CLEAN ENERGY SOLUTIONS SOLD
Our deep village-level presence delivers products and services to rural customers' doorsteps.
Local warehousing covering 100 villages in 30KM radius managing inventory, dispatching, supply chain management, delivery coordination, and after-sales service for product partners across the country.
In-house doorstep delivery to every rural customer's house within 48 hours, managing home-installations, service logistics coordination, and cash management for all product companies.
We provide In-house repair services for durables, energy products, and appliances, as well as local customer service coordination for consumer electronics. Guaranteed 48-hr TAT for any customer-service issue.
Fully Digitized Workflow
Our fully digitized workflow allows for real-time shipment tracking, purchase orders, cash digitization and management, and customer requests.
“ Frontier Markets has reduced our costs drastically with managing the entire last mile supply chain from orders to delivery to service. They have helped us retain customer brand preference through their ability to reach, and respond to the customer fast. ”
— Saugat Mahapatra
Ex National Head (MFIs), Samsung India Electronics