OUR SOLUTIONS
We provide end-to-end solutions to optimize market connect to rural consumers at the last mile.
Our Phygital Model
Our phygital model is designed to connect companies to understand the rural customers' voice of India.
Demand Generation
Our high-touch, high-tech platform creates rural stickiness for products and services.
Assisted
E-Commerce
Proprietary, vernacular, voice-enabled assisted e-commerce app is used by our rural women salesforce - facilitates online purchases for rural customers, generates leads, and collects product feedback. Onboarding 100% of all rural customers to the platform.
Sahelis
Frontier Markets Sahelis are local digitally skilled rural women influencers who showcase products, assist with e-commerce purchases, and collect rich insights on customer demands and needs. Sahelis provide rural customers with a phygital dukaan experience influencing high-value goods adoption at scale.
Digital
Marketing
Digital Marketing AI Bot for Direct Rural Customer engagement - 100% rural customers browse solutions and share feedback, 25% rural customers place direct orders through this platform.
Call Centre
Team
Our call center team assists with purchasing, conducting surveys, gathering feedback and providing real-time support to customers.
10K
SAHELI NETWORK
465K
CUSTOMERS
2.2 MN
PRODUCTS
70%
REPEAT RATE
“ Frontier Markets has developed a brilliant hybrid model of women influencers and technology to drive strong customer conversions. They have helped us access a new customer network in rural areas. ”
— Crompton
Sales
We have sold over 1.5 million curated Product & Service solutions to rural consumers.
Product
Basket
Clean Energy Products
Home Appliances
Smartphones
Agri Products & Tools
Digital Services
Home Care & Essentials
Clean Energy
Curated for
Rural Conversion
Our curated basket results in high-conversion across product categories featuring over 200 Products & Services.
815K
CLEAN ENERGY SOLUTIONS SOLD
Brand Partners
Distribution
Our deep village-level presence delivers products and services to rural customers' doorsteps.
Inventory Warehousing
Local warehousing covering 100 villages in 30KM radius managing inventory, dispatching, supply chain management, delivery coordination, and after-sales service for product partners across the country.
Doorstep
Delivery
In-house doorstep delivery to every rural customer's house within 48 hours, managing home-installations, service logistics coordination, and cash management for all product companies.
After-Sales
Service
We provide In-house repair services for durables, energy products, and appliances, as well as local customer service coordination for consumer electronics. Guaranteed 48-hr TAT for any customer-service issue.
Fully Digitized Workflow
Our fully digitized workflow allows for real-time shipment tracking, purchase orders, cash digitization and management, and customer requests.
20
WAREHOUSES
70
DELIVERY TEAMS
20
SERVICE TECHNICIANS
48 Hour
DELIVERY TIME
2000
VILLAGES COVERED
“ Frontier Markets has reduced our costs drastically with managing the entire last mile supply chain from orders to delivery to service. They have helped us retain customer brand preference through their ability to reach, and respond to the customer fast. ”
— Saugat Mahapatra
Ex National Head (MFIs), Samsung India Electronics