Assisted

E-Commerce

Proprietary, vernacular, voice-enabled assisted e-commerce app is used by our rural women salesforce - facilitates online purchases for rural customers, generates leads, and collects product feedback. Onboarding 100% of all rural customers to the platform.

Sahelis

Frontier Markets Sahelis are local digitally skilled rural women influencers who showcase products, assist with e-commerce purchases, and collect rich insights on customer demands and needs. Sahelis provide rural customers with a phygital dukaan experience influencing high-value goods adoption at scale.

Digital

Marketing

Digital Marketing AI Bot for Direct Rural Customer engagement - 100% rural customers browse solutions and share feedback, 25% rural customers place direct orders through this platform.

Call Centre
Team

Our call center team assists with purchasing, conducting surveys, gathering feedback and providing real-time support to customers.

Product

Basket

Clean Energy Products

Home Appliances

Smartphones

Agri Products & Tools

Digital Services

Home Care & Essentials

Curated for

Rural Conversion

Our curated basket results in high-conversion across product categories featuring over 200 Products & Services.

Brand Partners

Inventory Warehousing

Local warehousing covering 100 villages in 30KM radius managing inventory, dispatching, supply chain management, delivery coordination, and after-sales service for product partners across the country.

Doorstep

Delivery 

In-house doorstep delivery to every rural customer's house within 48 hours, managing home-installations, service logistics coordination, and cash management for all product companies.

After-Sales

Service

We provide In-house repair services for durables, energy products, and appliances, as well as local customer service coordination for consumer electronics. Guaranteed 48-hr TAT for any customer-service issue.

Fully Digitized Workflow

Our fully digitized workflow allows for real-time shipment tracking, purchase orders, cash digitization and management, and customer requests.

Customer

Insights

We collect target quantitative and qualitative data through our Tech Platform, Saheli Network, and Call Center, identifying key data points to drive customer insights about demand potential, competitive landscaping, sales predictability, and new products to introduce for the market.

Business

Metrics 

Rigorous collection of financial data and analytics drives a strong business ethos that focuses on the bottom line.

Impact

Data

A smart business approach allows Frontier Markets to make a positive impact in the communities we serve. Historical data collected allows us to view and share the sustained impact we have made in partnership with our Impact Investors over time. 

Product
Market Entry

Frontier Markets Sahelis allow for customers to try out products and collect and feed data into our CRM system through our Sahlei app. Our Call Center Team follows through with gathering direct customer feedback that is passed on to our Analytics Team to determine product fit. We share our insights and analysis with our Product & Service Partners.

Product

Design

Collaboration and coordination allows Frontier Markets to support ideal product design and fit for rural markets. Based on feedback and analysis of customer and product specific data, Frontier Markets delivers insights, analysis and suggested improvements to our partners.

Sales

Projections

Our high-touch, high-tech model brings effective marketing strategies to launch new products for our customers. Frontier Markets is able to accurately project sales based on our market research and highly curated product basket.