ยป Service

We are committed to superior customer service as the key element to ensuring customer trust as our brand equity. Each new customer receives a call welcoming them to the company, and we make sure that they know how to use their products, clean them, and maintain them for maximum product life. After the welcome call, we call customers twice more to conduct check-ups, and make sure that they are satisfied with their purchased.

In addition, we routinely travel to villages to meet with customers, and provide a forum for them to provide feedback on their products and voice their demand for additional product or design needs. Our relationship with manufacturers allows us to convey customers' feedback and product needs. Because of our deep knowledge of villagers' design preferences, and a history with product companies, we are able to provide customers with the right kinds of products at an affordable price.